CHAIRMAN’S STATEMENT

I welcome you all to the family of Citizen Trust Microfinance Bank Limited. The Bank was established to provide microfinance services to the active poor with the view to empower the real sector of the economy and ultimately improving the standard of living in our operating environmement.

The Bank is poised to employ latest technology in delivering first class services which includes e-banking services; therefore our clients can use ATM cards,Master Debit Card, text2pay, mobile applications as a value addition to the services we offer them. Also we offer applied banking product to our customers. This is particularly achieved by including our customers in our product development exercise. Our desire is to grow the bank from unit status to state based microfinance bank in maximum of five years.

Who Are We

Citizen Trust Microfinance Bank was established in the year 2015, and then began operation in January 2016 on license from The Central Bank of Nigeria. Citizen Trust Microfinance Bank is a New Generation Microfinance Bank situated beside GT Bank no 52 olofa way offa, Kwara state Nigeria

Our Mission

To equip micro-entrepreneurs and low income earners by providing financial services in a sustainable manner.

Our Vision

To be the leader in the provision of microfinance services.

Our Values

To ensure delivery of Microfinance Services at Our Customers Option.

INTEGRITY

We maintain very high ethical standard; employing fairness, probity and mutual respect in our services.

CUSTOMER SERVICE

We give listening ears to our customers’ problems, expectations and needs with the aim of delighting and surpassing their expectations in our service delivery.

LEADERSHIP

We influence our environment positively both as an organization and an individual.

INNOVATION

Our teams are determined to introduce new product and services that will lead to new dimension of performance and value creation for our shareholders.

TEAM WORK

We all work hand in hand to effectively achieve our shared goals.